Welcome to HANOI-SSE

About Your Security System:

     This system includes a telephone line seizure feature. The system can be programmed to communicate with the Alarm Receiving Center (ARC) to report system events, such as alarms. You cannot use your phone when the system is communicating with the ARC over the phone line. In the unlikely event that the ARC is not able to receive the report, your phone can be unavailable for up to 20 minutes while the system makes additional communication attempts. If your telephone service is interrupted, yoursecurity system cannot send reports to the ARC unless it has an alternate means of sending them.

Security System Basics

  What is a Zone? 

     A Zone is a detection device or group of devices connected to your security system. Zones are identified by the area they monitor, such as a front door, bedroom window, or hallway.

What is a Faulted Zone?  

  When a zone (such as a door or window) is closed, it is said to be normal. When the door or window is open, the zone is said to be faulted, or not normal. When you turn your system on, you usually want all of the zones in your system to be normal. However, you can turn your system on with faulted zones by using the Bypass Zones function.

    Not all zones are the same. In fact, there are two basic types of zones: Controlled and 24-hour.

 Controlled Zones:

   Controlled zones respond to alarm conditions depending upon whether the system is turned on or off. They are programmed to either respond instantly to alarm conditions, or to provide a delay so you can reach the keypad and turn the system off. Various controlled zones can be located throughout your house.   When you turn your system on, you have the option of turning on all controlled zones (All On), or just some of the controlled zones (Perimeter Only or Partial On).  

24-hour Zones:

   24-hour zones are always on, even when the system is turned off. There are two types of 24-hour zones, fire zones and non-fire zones.  

        •  Fire Zones: Fire zones only monitor fire detection devices such as smoke detectors. They are always on and cannot be turned off. 

        •  Non-fire 24-hour Zones: Non-fire 24-hour zones are always on and cannot be turned off.